Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, set up dashboards, or contact us for support. This includes:

• Email address and account credentials
• Dashboard reports forwarded to our service
• Alert preferences and notification settings
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyze your dashboard reports
• Send you alerts and notifications based on your settings
• Respond to your comments, questions, and support requests
• Detect and prevent fraud or abuse

3. Data Retention

We retain your dashboard data based on your subscription plan. Starter plans include 7-day data retention, Pro plans include 90-day retention, and Enterprise plans offer custom retention periods. You may request deletion of your data at any time.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS.

5. Third-Party Services

We may share information with third-party service providers that help us operate our services, such as cloud hosting, email delivery, and analytics. These providers are bound by confidentiality obligations and are only permitted to use your data as necessary to provide services to us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at the email below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@kpisentry.com.